Fixed | WSUS 2016/2019 | Error Code 0x8024401c | Windows 10 nor Windows Server 2016 reporting to WSUS

Problem:

I had recently had this error in WSUS where my Windows Server 2016 servers would NOT report into the WSUS Server. I would get an error stating 0x8024401c when manually performing a report now to the WSUS Server using:

Error from Windows Update on affected server

Solution:

Go to IIS Manager on the WSUS Server

Goto Advanced Settings of  WsusPool.

Make sure following settings are present/configured on the Pool, if not change it to below:

Make sure, the WSUS Entry in the Registry is having fully qualified domain name of WSUS Server.

NOTE: If you have Group Policy managing the WSUS Settings, then make sure you change the settings in the WSUS Policy to use the FQDN of the WSUS Server and run a gpupdate /force on the clients.

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Should be set to FQDN of your WSUS Server
i.e. “http://wsus.domain.com:8530”

Stop IIS on the WSUS Server

Edit the web.config located at following location on WSUS Server:

Replace the following lines in the config file and save in the same directory:

Restart IIS on the WSUS Server

Try updating the clients again. They should be able to report and update successfully.

HAPPY TROUBLESHOOTING!
POSITIVE OUTCOMES ARISE FROM POSITIVE ATTITUDES!

REFERENCES:
Fixed | WSUS 2016 | Error Code 0x8024401c | Windows 10 | Windows Server 2016

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5 thoughts on “Fixed | WSUS 2016/2019 | Error Code 0x8024401c | Windows 10 nor Windows Server 2016 reporting to WSUS

  1. Worked for me, as well. No Idea why i had to fix these Values, since all worked perfect for years and months…

  2. This worked for me. Had just upgraded four 2012 R2 servers to 2016. No issues with WSUS otherwise, but the newly upgraded 2016 servers would fail to receive updates from WSUS and weren’t reporting. Made these suggested changes on the WSUS server and the new 2016 servers began to report to WSUS and pull updates.
    Thank you!

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